Frequently Asked Questions

Day Registration gives you access to all we have to offer between 9am and 6pm on Saturday or Sunday. This includes the dealer room, guest star talks, autograph sessions and 'Photos With The Stars'.

Full Weekend Registration in addition to the above, you also get access to the evening entertainment (discos, games etc.), Saturday night banquet, after-dinner cabaret and fancy dress competition.

Gold Ticket Registration is the same as Full Weekend Registration with added features:

• Admittance to the star cocktail party with buffet on Friday night, which gives you the opportunity to mingle with our guests in an intimate setting.
• Priority at the autograph sessions.
• A special souvenir gift.
• Seats close to the front at the talks.

All attendees will receive a convention booklet. There may be additional gifts in your registration pack, but this depends on what we can arrange and we won't know until closer to the event.

Please note that hotel charges are NOT included and are payable direct to the hotel.

The event is held at the Carrington House Hotel, 27-31 Knyveton Road, Bournemouth, Dorset, BH1 3QQ, England.

There is free car parking for hotel guests with plenty of additional free on-road parking adjacent to the hotel.

Further Information on the Carrington House Hotel

Upon arrival you should report to the registration desk where you will be given your convention pack. If you have not paid in full you will be asked to do so before admission will be granted. If you are fully paid-up, your badge will have been sent to you.

All attendees must wear their badge in a visible position at all times so that the crew and stewards can admit you to the event rooms. Failure to do so may result you being asked to leave the premises.

If you forget to bring your badge, or lose it during the event, you will be charged £3 for a replacement. The replacement badge will have the next available virtual queue number meaning you will lose your previous place in the queue.

Those who book early will have the opportunity to book accommodation in the Carrington House Hotel. Rooms in the hotel are strictly limited and issued on a first come first served basis. If we are unable to accommodate you we'll try to let you know at the earliest opportunity to enable you to find alternative accommodation.

We fully book all rooms in the Carrington Hotel for the Friday and Saturday nights of the event. It will not be possible to successfully book a room by going direct to the hotel, or using an internet hotel booking agent.

List of alternative local hotels

When registering by post you should complete a registration form, one for each attendee. These can be obtained by clicking the 'Booking Details' button on the menu to the left. Your registration fee should be paid in full. If registering by mail we accept payments by cheque, postal order, and credit card, additionally if registering in person we are more that happy to accept cash and if registering via the internet we can also accept payment by PayPal. If you use the internet service, we will contact you via your registered PayPal e-mail address to obtain your booking details.

Shortly after your payment has cleared we will send you your booking confirmation. Your badge(s) will be sent one month before the event at the latest. Confirmations and updates are sent via e-mail where possible. If you don't have an e-mail address we do ask that you send us 2 first or second-class stamps.

All payments must be made in Pounds (£) Sterling (GBP).
Cheque's should be made payable to SF Ball Ltd.
Credit/Debit card and Electronic payments incur a 5% handling change.